Overview of the role:

We are looking for a Quality Assurance Analyst to join our Analyst team and participate in different projects made up of multicultural teams distributed throughout the world. We are looking for proactive people, team players passionate about programming in this language, and oriented to provide the best experience to the end-user. This is an excellent opportunity for those professionals looking to develop in one of the fastest-growing companies in the industry!

These developers will face numerous technical challenges, so they must use current technologies, and get involved in the mobile world, web applications, devices, etc.

Key responsibilities:

- Analyze end-user requirements to define and document test plans.

- Execute test cases, debug, detect errors and/or possible improvements, document them, and follow up to be resolved.

- Generate reports of test results and errors detected.

- Define priorities and plan tests of system requirements.

- Document the functionalities of the systems.

- Represent the end-user to the developers to ensure that the requirements are met.

- Detect and propose improvements in both the quality control process and the software development cycle.

Requirements:

- 5+ years of experience in testing Web Products.

- Solid knowledge of testing tools.

- Development of test plans: the creation of test cases and debugging.

- Additional knowledge in Web technologies.

- Extensive knowledge of Unix and Linux environments.

- Advanced English level.

Benefits:

- Flexibility: Choose where and how you work for enhanced creativity and innovation.

- Tailored Compensation: Personalize your earnings to suit your financial goals.

- Tech-Driven Tools: Access cutting-edge resources for seamless collaboration and productivity.

- Autonomous Workflow: Take control of your schedule to achieve work-life balance.

- Well-being: Enjoy generous leave policies for rest and rejuvenation.

- Diversity & Inclusion: Thrive in a diverse and inclusive environment.

- Collaboration: Engage with industry leaders for collective growth.

- Development: Access mentorship and growth opportunities for continuous advancement.

If you are interested in being part of a team composed of the best professionals and working 100% goal-oriented in an innovative environment, but with the structure and resources of a multinational market leader, do not hesitate to apply!

We are seeking a Senior Data Engineering Manager to lead a small, high-performing data engineering team delivering scalable, reliable, and cost-effective data staging and analytics solutions across the enterprise data ecosystem. This role owns the operational reliability, performance, and continuous improvement of data platforms that power business intelligence, reporting, and emerging advanced analytics use cases.

About the Role

This is a hands-on leadership role: you will coach and uplift a team with mixed experience levels, introduce stronger engineering standards and operating procedures, and help the organisation reduce waste (e.g., avoidable platform spend) through better design and disciplined delivery. Our environment includes Snowflake for analytics aggregation, alongside row-based platforms such as Postgres and cloud services (Azure/AWS), plus enterprise integration tooling (e.g., Talend) where applicable.

Responsibilities

• Team Leadership & Delivery
• Lead, mentor, and develop a small team of data engineers (currently ~3 people, growing).
• Establish clear delivery processes (intake, estimation, backlog management, sprint planning, release coordination).
• Drive predictable execution, measurable outcomes, and continuous improvement.
• Define and track delivery KPIs (reliability, cycle time, defect rates, platform stability).
• Oversee operational support, incident management, and structured root cause analysis for data pipelines.
• Create a healthy team dynamic by coaching, supporting, and developing junior engineers.
• Intake, Prioritisation & Stakeholder Management
• Own structured intake and estimation processes for new data initiatives.
• Partner with stakeholders to prioritise work based on business value, risk, and capacity.
• Manage team workload, resource allocation, and delivery timelines; surface trade-offs early.
• Provide transparent status reporting and maintain alignment with enterprise data strategy.
• Data Engineering & Platform Execution
• Deliver curated datasets and staging solutions across Snowflake (centralised analytics and aggregation layers), Postgres, and cloud data services (Azure/AWS).
• Design and implement robust ETL/ELT pipelines for scalable, reliable ingestion and transformation.
• Implement version control, automated testing, and CI/CD practices for data pipelines.
• Optimise workload placement to balance cost, performance, scalability, and maintainability.
• Deliver structured, analytics-ready data for BI/reporting consumers and enable future advanced analytics.
• Design pipelines that support semi-structured data and reproducible patterns suitable for ML/AI needs as they arise (not an AI engineering role).
• Optimisation, Observability & Governance
• Promote standard pipeline patterns, reusable components, and shared curated datasets to reduce duplication.
• Drive cost awareness and optimisation across compute, storage, and transformation layers (e.g., reduce avoidable Snowflake spend through better design).
• Implement data quality monitoring, observability, lineage, and measurable SLAs for critical datasets.
• Partner with Enterprise Data Architecture to align engineering deliverables with target-state models, standards, and governance.
• Maintain strong documentation practices (architectural decisions, runbooks, operating procedures).

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
• 8+ years’ experience in data engineering, data warehousing, or analytics engineering with ownership of production-grade data platforms.
• 3+ years’ experience leading or managing a small engineering team.
• Strong SQL skills and hands-on experience building and operating production data pipelines.
• Experience designing and operating modern ETL/ELT pipelines using tools such as Talend (or comparable platforms).
• Working experience with Snowflake or similar cloud data warehouse platforms.
• Experience with Postgres (or comparable relational databases) and sound judgement on workload placement decisions.
• Experience implementing data testing, monitoring, and observability practices.
• Comfortable using AI-assisted engineering tools to improve productivity while maintaining security, quality, and governance.
• Strong communication skills with the ability to translate technical concepts for business audiences.

Preferred Skills

• Hands-on Talend experience (Talend Cloud and/or Remote Engine) in an enterprise environment.
• Experience working in hybrid cloud and on-prem data ecosystems.
• Familiarity with architecture and change governance processes.
• Experience implementing metadata/lineage practices or data catalog tools.
• Experience supporting enterprise BI platforms such as Power BI.
• Exposure to data preparation patterns that support ML/predictive analytics initiatives.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.

Location: Guadalajara currently hybrid with up to 50% remote

Your mission in the platform DBA team:

TouchTunes is looking for a passionate technology professional with a strong focus on AWS cloud database services and data platform engineering. In this role, you will be part of the Platform Data Engineering team and will play a key role in the design, automation, operation, and optimization of cloud-native data services that power our large-scale, high-availability applications.

You will take ownership of several AWS-hosted database platforms, ensuring security, scalability, resiliency, and cost-effectiveness across the fleet. This includes infrastructure automation, upgrades, performance tuning, and close collaboration with development teams to ensure optimal data usage and architecture decisions. You will also help operate and modernize a set of self-managed Oracle data platforms as we continue our cloud journey.

As part of the Platform Data Engineering team, you will contribute both to day-to-day operations and longer-term data platform initiatives. You will work with talented, friendly teams to support application development by providing expertise in AWS database services, data reliability, and cloud best practices. This role is integral to the evolution of TouchTunes’ next-generation application and data platforms.

Your Day-To-Day:

• Operate, maintain, and optimize AWS managed database and data services (RDS, Aurora, DocumentDB, ElastiCache, and related platforms)
• Help manage, operate, and modernize self-managed Oracle business-critical databases, supporting their migration and integration into AWS where applicable
• Support development teams throughout the full application lifecycle, from architecture and planning to production deployment.
• Standardize and automate database provisioning, configuration, scaling, and schema changes using Infrastructure as Code (CloudFormation / Terraform).
• Design and implement backup, restore, disaster recovery, and data retention strategies.
• Plan and execute database migrations and modernization initiatives, including moving workloads to AWS managed services (e.g., using AWS DMS).
• Ensure high availability, fault tolerance, and performance of production data systems.
• Monitor, tune, and optimize databases and search platforms (queries, indexes, caching strategies, shard/replica design).
• Enforce data security and compliance best practices, including roles and permissions, encryption at rest and in transit, secrets management, and access controls.
• Identify operational inefficiencies and continuously improve reliability, scalability, and cost optimization.
• Maintain detailed Jira tickets associated with tasks and projects.
• Ensure availability of development, staging, and production environments, and automate deployments across them.
• Act as a key escalation and support resource for production data and platform incidents.
• Research new services and data technologies and lead proof-of-concepts to validate improvements.
• Off-hours on-call rotation every 2 weeks (evenings and weekend). Rotations are compensated.

Your profile:

• Essential – Passion for cloud database engineering, automation, and performance across multiple AWS data services
• Experience administering Linux-based systems
• Essential – Strong hands-on experience with AWS, including services such as:
• CloudWatch, CloudFormation/Terraform
• Amazon RDS / Aurora (MySQL, PostgreSQL (an asset))
• Amazon DocumentDB
• Amazon MQ/SQS
• Amazon S3
• AWS Opensearch
• Knowledge of the following is an asset
• AWS Database Migration Service (DMS)
• Amazon ElastiCache (Redis)
• Oracle database administration experience is a strong asset, including:
• Oracle Upgrades & Patching: Upgrading databases using DBUA or manual methods.
• RMAN (Recovery Manager): Expertise in complex recovery scenarios (Point-in-Time Recovery, TSPITR) and integration with S3 or storage-level backups.
• Data Guard: Setting up and managing Physical Standby databases, including Active Data Guard for offloading read-only workloads.
• SQL Tuning: Using the SQL Tuning Advisor and manually rewriting queries to optimize execution plans. Shell Scripting: Writing Bash or Perl scripts to automate daily health checks, monitoring, and RMAN backups.
• Experience with automation and scripting (Python, Bash, CloudFormation, Ansible, or similar)
• Solid understanding of high-load, internet-facing systems and distributed architectures
• Preferred – College/university degree in computer science, engineering, or equivalent experience
• Preferred – 3+ years of experience in DB management, SRE, or cloud operations roles

What’s in it for you:

At TouchTunes, your work impacts our customers as part of interesting projects that transform the in-venue entertainment industry. We foster open communication and collaboration across all levels, with approachable leaders that value all voices and empower you to excel and innovate. Our team thrives in an environment where fun meets hard work, and everyone is encouraged to be their authentic selves.

Touchtunes:

We are the world’s largest in-venue interactive music and entertainment platform; we’re all about sparking joy and human connection. That moment in a bar where someone at the next table cues the jukebox to play your favorite song? That’s what we do – our platform plays millions of songs daily – but we’re also so much more! We just bought the largest soft-tipped darts business in the United States, we’re reinventing our mobile app for launch later this year, and we’re operating nearly 100,000 connected devices across North America and Europe. We’re innovators, strategic thinkers, people making the future possible today – and what a great time to join our team.

TouchTunes is a proud ally of QueerTech and DiversityJobs.

Are you experienced in partner operations, SaaS sales support, channel enablement, or marketplace operations? We're looking for a business-focused professional to help accelerate the commercial pipeline of a leading ISV Marketplace.

What you'll do:

• Act as the primary business contact for new vendors during the pre-onboarding process.

• Manage Marketplace Vendor Agreements (MVA) and ensure legal and policy compliance.

• Collaborate with Sales teams to present marketplace value propositions, monetization strategies, and revenue-sharing models.

• Optimize deal desk operations, qualifying private and reseller opportunities to reduce deal drag.

• Utilize tools such as Salesforce (SFDC), gCLM, Orbitera, Vector, and Click to Deploy (C2D).

What we're looking for:

• 6–8 years of experience in partner operations, SaaS sales support, account management, channel enablement, or marketplace operations.

• Strong experience with Salesforce and contract lifecycle management tools (gCLM).

• Excellent communication and stakeholder management skills.

• Experience working closely with technical and engineering teams.

• Ability to explain complex business models, contracts, and revenue-sharing structures.

✨ Outstanding Benefits:

✔ Above-market compensation

✔ Savings Fund – 13%

✔ 50% Vacation Bonus

✔ 30 Days Christmas Bonus (Aguinaldo)

✔ Grocery Vouchers

✔ Restaurant Vouchers

✔ Additional benefits above the law

Remote/Hybrid opportunities available (depending on location)

Interested or know someone who might be a great fit? Send me a direct message or share your resume.

#Hiring #SalesOperations #ChannelEnablement #SaaS #PartnerOperations #AccountManagement #Salesforce #MarketplaceOperations #TechJobs #CareerOpportunity

Location: Mexico, Brazil REMOTE

Duration: 12+ Months

Current HVAC manufacturing client is seeking a nearshore based UX researcher with a passion for connecting with users, attention to detail, and expertise in using data to understand customer behavior. Responsible for leading research efforts in collaboration with UX designers and Product Managers with end goal of uncovering actionable insights, creating journey maps, testing concepts with real people, and using analytics to measure the impact of digital experiences.

Requirements:

• minimum 3 yrs experience, 5+ preferred
• help establish a research strategy with defined goals and success metrics
• support the customer discovery process through survey, interviews, and usability testing
• Create comprehensive customer journey maps, user personae and user flows.
• Work closely with product managers, UX designers, software engineers, and business stakeholders to create the most accurate picture of our customers’ needs.
• Analyze, synthesize, and integrate insights gathered from user research studies to uncover patterns, identify user needs and pain points, then translate them into clear, actionable recommendations that inform design decisions and enhance the overall user experience.
• leverage tools like Figma, Lyssna, Dovetail, or analytics platforms to gather and manage user insights.
• work independently, strong communication, collaboration, presentation, and story telling
• Expertise in both generative (exploratory) and evaluative (usability) research methods.

Reports To: QA Manager

Department : QA

Location : Querétaro, Mexico - Hybrid

At MTech Systems, our company mission is to increase yield in protein production to help feed the growing world population without compromising animal welfare or damaging the planet. We aim to create software that delivers real-time data to the entire supply chain that allows producers to get better insight into what is happening on their farms and what they can do to responsibly improve production.

MTech Systems is a prominent provider of tools for managing performance in Live Animal Protein Production. For over 30 years, MTech Systems has provided cutting-edge enterprise data solutions for all aspects of the live poultry operations cycle. We provide our customers with solutions in Business Intelligence, Live Production Accounting, Production Planning, and Remote Data Management—all through an integrated system. Our applications can currently be found running businesses on six continents in over 50 countries. MTech has built an international reputation for equipping our customers with the power to utilize comprehensive data to maximize profitability.

With over 250 employees globally, MTech Systems currently has main offices in Mexico, United States, and Brazil, with additional resources in key markets around the world. MTech Systems USA’s headquarters is based in Atlanta, Georgia and has approximately 90 team members in a casual, collaborative environment. Our work culture here is based on a commitment to helping our clients feed the world, resulting in a flexible and rewarding atmosphere. We are committed to maintaining a work culture that enhances collaboration, provides robust development tools, offers training programs, and allows for direct access to senior and executive management.

Job Summary

We are seeking a detail-oriented and quality-driven QA Engineer . This role is responsible for designing and executing automated test strategies, auditing test results, and ensuring the performance, reliability, and scalability of our software products. A key focus of this position is the development and integration of AI-driven agents to enhance test automation and efficiency. The ideal candidate is a proactive problem-solver with a strong background in intelligent automation, performance analysis, and cross-functional collaboration within Agile development teams.

Responsibilities and Duties

• Design and implement automated test cases
• Develop and manage AI-driven agents to optimize test execution, coverage, and efficiency
• Audit and maintain automated test results and scripts
• Perform performance, load, and stress testing
• Identify, report, and track software bugs
• Collaborate with developers and product teams to ensure timely issue resolution
• Ensure software meets defined quality and reliability standards

Education and Experience

• Bachelor’s degree in Computer Science, Engineering, Automation, or a related technical field
• Minimum of 2 years of experience as a QA Engineer with a focus on test automation
• Proven experience in performance, load, and stress testing of web/mobile-based applications
• Demonstrated experience designing, implementing, or integrating AI agents for test automation workflows
• Hands-on experience with automation tools such as Testim (preferred), Katalon, Selenium, Cypress, or similar
• Familiarity with CI/CD pipelines and version control systems
• Experience working in Agile/Scrum development environments
• Strong analytical and problem-solving skills, with keen attention to detail

Qualifications and Skills

• Strong proficiency in automated testing tools such as Testim, Selenium, Cypress, Katalon, etc.
• Ability to design and work with AI-driven agents to enhance test automation and coverage
• Solid understanding of QA methodologies, testing strategies, and software development life cycles
• Experience with performance and stress testing tools
• Proficiency in scripting languages such as JavaScript, Java, etc
• Familiarity with API testing
• Experience with CI/CD tools
• Ability to work effectively in fast-paced, Agile environments with strong attention to detail

EEO Statement

Integrated into our shared values is MTech’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. MTech aims to maintain a global inclusive workplace where every person is regarded fairly, appreciated for their uniqueness, advanced according to their accomplishments, and encouraged to fulfill their highest potential. We believe in understanding and respecting differences among all people. Every individual at MTech has an ongoing responsibility to respect and support a globally diverse environment.